Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect
changes to our practices or for other operational, legal, or regulatory
reasons. We will post the revised Privacy Policy on the Site, update the "Last
updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12
months personal information about you from a variety of sources, as set out
below. The information that we collect and use varies depending on how you
interact with us.
In addition to the specific uses set out below, we may use the information
we collect about you to communicate with you, provide the Services, comply
with any applicable legal obligations, enforce any applicable terms of
service, and protect or defend the Services, our rights, and the rights of
our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you
interact with our Site and use our Services. When we use the term "personal
information", we are referring to information that identifies, relates
to, describes or can be associated with you. The following sections describe
the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include
:
- Basic contact details including your name, address, phone number, and
email.
- Order information includes your name, billing address, shipping
address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security
questions.
- Shopping information including the items you view, put in your cart
or add to your wishlist.
- Customer support information including the information you choose to
include in communications with us, for example, when sending a message
through the Services.
Some features of the Services may require you to directly provide us
with certain information about yourself. You may elect not to provide this
information, but doing so may prevent you from using or accessing these
features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction
with the Services ("Usage Data"). To do this, we may use cookies,
pixels and similar technologies ("Cookies"). Usage Data may
include information about how you access and use our Site and your account,
including device information, browser information, information about your
network connection, your IP address and other information regarding your
interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including
from vendors and service providers who may collect information on our
behalf, such as :
- Companies who support our Site and Services.
- Our payment processors, collect payment information (e.g., bank
account, credit or debit card information, billing address) to process
your payment to fulfil your orders and provide you with products or
services you have requested, to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or
interact with our Services or advertisements, we, or third parties we
work with, may automatically collect certain information using online
tracking technologies such as pixels, web beacons, software developer
kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated by this
Privacy Policy. We are not responsible or liable for the accuracy of the
information provided to us by third parties and are not responsible for any
third party's policies or practices. For more information, see the section
below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to
provide you with the Services in order to perform our contract with you,
including processing your payments, fulfill your orders, to send
notifications to you related to you account, purchases, returns,
exchanges or other transactions, to create, maintain and otherwise
manage your account, to arrange for shipping, facilitate any returns and
exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for
marketing and promotional purposes, such as to send marketing,
advertising and promotional communications by email, text message or
postal mail, and to show you advertisements for products or services.
This may include using your personal information to better tailor the
Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to
detect, investigate or take action regarding possible fraudulent,
illegal or malicious activity. If you choose to use the Services and
register an account, you are responsible for keeping your account
credentials safe. We highly recommend that you do not share your
username, password, or other access details with anyone else. If you
believe your account has been compromised, please contact us
immediately.
- Communicating with you. We use your personal information to provide
you with customer support and improve our Services. This is in our
legitimate interests in order to be responsive to you, to provide
effective services to you, and to maintain our business relationship
with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information
about the Cookies that we use related to powering our store We use Cookies
to power and improve our Site and our Services (including to remember your
actions and preferences), to run analytics and better understand user
interaction with the Services (in our legitimate interests to administer,
improve and optimize the Services). We may also permit third parties and
services providers to use Cookies on our Site to better tailor the services,
products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to
set your browser to remove or reject Cookies through your browser controls.
Please keep in mind that removing or blocking Cookies can negatively impact
your user experience and may cause some of the Services, including certain
features and general functionality, to work incorrectly or no longer be
available. Additionally, blocking Cookies may not completely prevent how we
share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third
parties for legitimate purposes subject to this Privacy Policy. Such
circumstances may include :
- With vendors or other third parties who perform services on our
behalf (e.g., IT management, payment processing, data analytics,
customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide
services and advertise to you. Our business and marketing partners will
use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of
certain information to third parties, such as to ship you products or
through your use of social media widgets or login integrations, with
your consent.
- With our affiliates or otherwise within our corporate group, in our
legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or
bankruptcy, to comply with any applicable legal obligations (including
to respond to subpoenas, search warrants and similar requests), to
enforce any applicable terms of service, and to protect or defend the
Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of
personal information and sensitive personal information (denoted by *) about
users for the purposes set out above in "How we Collect and Use your
Personal Information" and "How we Disclose Personal Information":
User Generated Content
The Services may enable you to post product reviews and other user-generated
content. If you choose to submit user generated content to any public area
of the Services, this content will be public and accessible to anyone. We do
not control who will have access to the information that you choose to make
available to others and cannot ensure that parties who have access to such
information will respect your privacy or keep it secure. We are not
responsible for the privacy or security of any information that you make
publicly available, or for the accuracy, use or misuse of any information
that you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by
third parties. If you follow links to sites not affiliated or controlled by
us, you should review their privacy and security policies and other terms
and conditions. We do not guarantee and are not responsible for the privacy
or security of such sites, including the accuracy, completeness, or
reliability of information found on these sites. Information you provide on
public or semi-public venues, including information you share on third-party
social networking platforms may also be viewable by other users of the
Services and/or users of those third-party platforms without limitation as
to its use by us or by a third party. Our inclusion of such links does not,
by itself, imply any endorsement of the content on such platforms or of
their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not
knowingly collect any personal information about children. If you are the
parent or guardian of a child who has provided us with their personal
information, you may contact us using the contact details set out below to
request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual
knowledge that we "share" or "sell" (as those terms are
defined in applicable law) personal information of individuals under 16
years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and
we cannot guarantee "perfect security." In addition, any
information you send to us may not be secure while in transit. We recommend
that you do not use insecure channels to communicate sensitive or
confidential information to us.
How long we retain your personal information depends on different factors,
such as whether we need the information to maintain your account, provide
the Services, comply with legal obligations, resolve disputes or enforce
other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed
below in relation to your personal information. However, these rights are
not absolute, may apply only in certain circumstances and, in certain cases,
we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access
to personal information that we hold about you, including details
relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we
delete the personal information we maintain about you.
- Right to Correct. You may have a right to request that we
correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy
of the personal information we hold about you and to request that we
transfer it to a third party, in certain circumstances and with certain
exceptions.
- Restriction of Processing: You may have the right to ask us to
stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process
your personal information, you may have the right to withdraw this
consent.
- Appeal: You may have a right to appeal our decision if we
decline to process your request. You can do so by replying directly to
our denial.
- Managing Communication Preferences: We may send you
promotional emails, and you may opt out of receiving these at any time
by using the unsubscribe option displayed in our emails to you. If you
opt out, we may still send you non-promotional emails, such as those
about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by
contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We
may need to collect information from you to verify your identity, such as
your email address or account information, before providing a substantive
response to the request. In accordance with applicable laws, You may
designate an authorized agent to make requests on your behalf to exercise
your rights. Before accepting such a request from an agent, we will require
that the agent provide proof you have authorized them to act on your behalf,
and we may need you to verify your identity directly with us. We will
respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information,
please contact us using the contact details provided below. If you are not
satisfied with our response to your complaint, depending on where you live
you may have the right to appeal our decision by contacting us using the
contact details set out below, or lodge your complaint with your local data
protection authority.
International Users
Please note that we may transfer, store and process your personal
information outside the country you live in, including the United States.
Your personal information is also processed by staff and third party service
providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on
recognized transfer mechanisms like the European Commission's Standard
Contractual Clauses, or any equivalent contracts issued by the relevant
competent authority of the UK, as relevant, unless the data transfer is to a
country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy
Policy, or if you would like to exercise any of the rights available to you,
please call or email us at
eshan@microengg.com or contact us at12\12 Site-2
Indu. Area, Mohan Nagar,Ghaziabad - 201007, U.P. (India)
